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Memberships
All memberships are set up on a recurring payment schedule. Once a membership payment has been processed, it is non-refundable. It is the responsibility of the member to cancel their membership prior to the next billing date if they no longer wish to continue.

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Play Passes & Class Passes
Purchased Play Passes or Class Passes that have not been used are non-refundable. The only exception is if a scheduled open play session or class is cancelled by Just Kidding Play Cafe — in that case, the unused pass may be refunded or credited to the customer’s account upon request.

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Cancellations by Just Kidding Play Cafe
If we must cancel an event, class, or open play session for any reason, affected customers will be offered a refund or credit.

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Membership Early Cancellation Policy

effective 11/17/2026

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To maintain fairness and protect the discounted value offered in our memberships, early cancellations after using benefits are considered misuse of the membership. Examples include, but are not limited to:

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1. Using More Services Than the Membership Cost Covers

Example:
A member with an Unlimited Classes & Visits plan may attend $120 worth of classes in the first month while only paying the $89 membership fee, then request cancellation.
Because the member has received more in services than they paid for, canceling before the 3-month commitment results in a financial loss for our small business.

2. Using Discounted Perks and Attempting to Cancel Immediately After

This may include redeeming free visits, member-only discounts, guest passes, or class credits at the discounted rate and then requesting an early cancellation before the minimum term has been met.

3. Signing Up for a Membership Only for a Short-Term Need

For example, enrolling to take advantage of a month of unlimited access, attending multiple high-value sessions, and then canceling as soon as the child’s schedule changes.
Our memberships are structured for ongoing family use, not short-term access.

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Why This Matters

We are a small business, and our membership pricing is intentionally designed to give families significant value and savings. When a member uses discounted services that exceed what they have paid and then cancels early:

• It creates a financial loss that we cannot absorb

• It affects our ability to offer affordable pricing

• It impacts staffing, scheduling, and class preparation

The 3-month minimum commitment ensures sustainability and fairness for every member.

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Members who have already used discounted services exceeding the value of one month’s membership will not be eligible for early cancellation, as this constitutes misuse of the membership benefits.

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